🔐 Privacy Policy
Effective Date: 01/05/2025
This Privacy Policy describes how MedInsider Shop, operated by MedInsider Technologies (OPC) Private Limited, collects, uses, and protects your personal information when you visit or make a purchase from our website or app.
1. Information We Collect
When you interact with MedInsider Shop, we may collect the following types of information:
a. Personal Information
- Full Name
- Email Address
- Phone Number
- Shipping & Billing Address
- Payment Details (processed via secure third-party gateways)
b. Device & Usage Data
- IP address, browser type, and operating system
- Pages viewed and interaction patterns
- Cookies and similar tracking technologies
c. Order & Support Data
- Purchase history
- Customer support conversations
- Product preferences and feedback
2. How We Use Your Information
We use your information to:
- Process and fulfill orders
- Provide shipping, returns, and support services
- Improve website and app experience
- Communicate offers, updates, and product recommendations
- Ensure legal and security compliance
We do not sell or rent your personal data to any third parties.
3. Sharing Your Information
We may share your data only with:
- Payment processors (e.g., Razorpay, Stripe)
- Delivery partners for shipping purposes
- Service providers (e.g., cloud storage, analytics)
- Legal authorities, if required by law or regulation
All partners are required to maintain data confidentiality and security.
4. Data Storage & Security
Your information is stored on secure servers and protected with industry-standard encryption. We follow best practices to prevent unauthorized access, disclosure, or misuse.
5. Your Rights & Choices
You have the right to:
- Access or correct your personal data
- Delete your account or request data removal
- Opt-out of marketing communications anytime
To exercise these rights, contact us at support@medinsider.shop.
6. Cookies & Tracking
We use cookies to enhance your experience and analyze traffic. You can modify cookie preferences in your browser settings.
7. Changes to This Policy
We may update this policy from time to time. Changes will be posted here with a new effective date.
8. Contact Us
For questions or concerns regarding this policy, please contact:
MedInsider Technologies (OPC) Private Limited
📧 support@medinsider.shop
📍 [Insert registered office address]